We design + manufacture call recorders in Sydney, Australia. We sell worldwide.


 CallStora - Business Call Recording - For ANY size Business, Corporate or Government dept.

 
CallStora Agent™        - Record to your PC/Laptop
CallStora Agent TP™  - Standalone Recording Unit (No PC/Laptop required)
CallStora Manager™   - Remote access agent recordings, manage & network storage
 
CallStora Agent is our feature packed business grade single phone recording solution with multi channel functionality. Fully automatic secure recording, ability to add call comments, agent scoring, call tagging, auto deletion and more.

Combined with CallStora Manager, you can remotely connect to each CallStora Agent over your network. Listen to calls, back up archives, set user privileges. CallStora Manager + CallStora Agent gives you a multi channel distributed recording solution, all with the flexibility and value for money offered by single phone recorders. Simply add more CallStora Agents as your need grows.

CallStora security settings allow you to prevent users from deleting recordings, changing settings and even replaying calls.

CallStora Agent includes our PhoneLink™ telephone adaptor to connect to most home, office and voip phones. The PhoneLink is then connected to your Microsoft Windows XP, Vista or Windows 7 computer to record calls.

If you prefer an all in one box solution without needing to use your computer, CallStora Agent TP offers integrated recording.

CallStora Manager can be installed on a Microsoft Windows XP, Vista or Windows 7 computer or laptop.

 
CallStora Features
Record Telephone, 2way Radio, Meetings, Conferences, Interviews (face to Face and over the phone), PA and more.
Low Cost + Easy to use + Easy to install (No tools needed)
Expandable from 1 to 1,000+ more users
Automatic or Selective recording
Energy efficient - Paperless office compliant
Time, date and duration logging of every call
Agent Evaluation features
Tag important calls
Remote replay and administration
Versatile - reconfigurable - network linked and/or standalone operation
Office and Home worker call recording
Building block system - easily expandable, reconfigure as your need grows.
Compatible with Windows XP, Vista & Win7 (32 or 64 bit versions)
Suitable for home/remote workers to record their calls securely, then remotely access or when they in office manually transfer calls to your network storage using Satellite Manager
Very Secure - password control of settings, replay, read/write comments, disable and hide recordings from user to prevent hacking/tampering.
   


 


 

 

 

CallStora Agent

CAS: CallStora Agent includes our PhoneLink telephone adaptor to connect to most home, office and voip phones. The PhoneLink is then connected to your Microsoft Windows XP, Vista or Windows 7 computer to record calls using the supplied CallStora Agent software

CAM: CallStora Agent standalone recorder unit plus our PhoneLink telephone adaptor.

 
CAS-LCUSB-AUTO
Install CallStora Agent onto your PC. Connects to analogue phone line, eg home line PSTN.
CAS-USB-AUTO
Install CallStora Agent onto your PC. Connects to corded home or office phone.
CAM-LCUSB-AUTO
Standalone recorder unit. Connects to analogue phone line, eg home line PSTN.
CAM-USB-AUTO
Standalone recorder unit. Connects to corded home or office phone
 

 

CallStora Agent records both sides of a call without any beep or noise
CallStora Manager does not record, used for management duties only
Calls are recorded in MP3 format, efficient and replay anywhere
LC or LCUSB versions work with home cordless phones.
CAS versions use your computer to record calls. Recording is done in the background, you can use your computer as you normally would. If you prefer a standalone recorder that doesn't require a computer, select a CAM version.
If you are not sure which version is right for you, please contact us and we will be glad to assist. 

 

 
CallStora Manager
CallStora Manager installs onto your PC to provide management functionality to CallStora Agent(s).

 
CMS  
Install CallStora Manager onto your PC.

 

 

  CallStora series
  CallStora Agent CallStora
Manager
Using client PC No PC required Using client PC
Model -> CAS-LCUSB-AUTO CAS-USB-AUTO CAM-LCUSB-AUTO CAM-USB-AUTO CMS
             
Price International sales ($AUD) $460 $460 $2032 $2032 $460
Australian sales ($AUD Incl. GST) $506 $506 $2235.20 $2235.20 $506
Description          
General Silent operation (no beep) ✓ ✓ ✓ ✓ ✓
Record both sides of call ✓ ✓ ✓ ✓  
Easy to use ✓ ✓ ✓ ✓ ✓
DIY Install - no tools needed ✓ ✓ ✓ ✓ ✓
Free telephone support ✓ ✓ ✓ ✓ ✓
Easily relocatable Subject to Client PC ✓ ✓ Subject to Client PC
Storage capacity Subject to Client PC,
typically 10,000+ hours		 32,000
hours		 32,000
hours		  
Use client PC for other purposes whilst recording ✓ ✓ ✓ ✓  
Recordings Format MP3 MP3 MP3 MP3 MP3
Compact file size: 1 hour recording => 7 Mb ✓ ✓ ✓ ✓ ✓
Date & Time stamped ✓ ✓ ✓ ✓ ✓
Email copy of recording ✓ ✓ ✓ ✓ ✓
Transfer/Copy calls and save to external storage device such as USB store, CD, Network storage, PC/Laptop. ✓ ✓ ✓ ✓ ✓
Continuous call storage Should a system disruption occur e.g. power failure, the recording is automatically saved up to point of power failure. ✓ ✓ ✓ ✓  
Auto start Automatic ready to record upon boot up ✓ ✓ ✓ ✓ ✓
Client
PC		 Required Microsoft XP/Vista/Win7 (32/64bit) ✓ ✓     ✓
Not required     ✓ ✓  
Recording modes Selective - manual on-screen or keyboard short cut for stop / start ✓ ✓ ✓ ✓  
Automatic - Will automatically start / stop recording, each recorded call is a unique log file with time & date ✓ ✓ ✓ ✓  
Password protection Password lock to prevent users from:-
changing settings, deleting recorded calls, disable user playback of calls or shut down recorder program		 ✓ ✓ ✓ ✓ ✓
Hidden Files Hidden files - hide the call archive files from Windows explorer to prevent 'back door' security breach and tampering or deleting of recorded calls. ✓ ✓ ✓ ✓ ✓
Telephone connection Telephone line connection
Connects in-line (built in double adaptor) or single cable tap onto analogue or PSTN telephone line either at wall socket or at handset. Suitable for:
- cordless handsets, home phone line (PSTN), analogue handsets, VoIP (domestic) e.g.Engin, MyNet-Fone, FWD, Freecall, Voise, etc) that use an ATA (Analogue Telephone Adaptor)
An ATA is an interface box normally supplied by your VoIP service provider that interconnects your internet service to a standard analogue corded / cordless handset from which you make VoIP calls.		 ✓   ✓    
Handset curly cord connection
Virtually a universal recording solution. Best quality & control of audio recording.
Suitable for: most handsets with a curly cord (not suitable for recording handsfree or cordless handsets), business phone system (PBX) handsets (analogue/digital/VoIP), office, home, overseas, analogue, digital or VoIP.
The curly cord is typically the cable interconnecting telephone hand piece with desktop cradle.		   ✓   ✓  
Suggested usage Best Audio quality - journalist, podcasters, broadcasters, business, etc.  Where audio quality is important. Features audio balance control to independently adjust your voice level relative to caller's voice level for optimum balance & quality.   ✓   ✓  
Good Audio quality - most business and personal use.
Includes inbuilt Automatic Gain Control to help compensate for variable audio levels		 ✓   ✓    
Standard audio quality          
Location suitability All locations ✓ ✓ ✓ ✓ ✓
For most town or city metropolitan areas.
 Not suitable for regional or country locations		          
Operating Noise No Noise Subject to Client PC ✓ ✓ Subject to Client PC
Power Mains Subject to Client PC ✓ ✓ Subject to Client PC
Battery - internal & Rechargeable Subject to Client PC ✓ ✓ Subject to Client PC
Automotive 12 VDC     Optional  
Automotive key ignition recorder start     Optional  
Add Comments Add written comments to each recording for later review or add order number, incident ID, account details, etc. ✓ ✓ ✓ ✓ ✓
Agent Evaluation Add a rating /score for each user's recorded call based on your assessment criterion ✓ ✓ ✓ ✓ ✓
Auto-delete
short calls		 Great for 2way Radio and telephone usage to automatically not store recordings less than 2 second duration. User can enable or disable this feature. Great in reducing false recordings due to short impulse or static noise. ✓ ✓ ✓ ✓  
Time based deletion Auto delete recordings after a user selected withholding period (days/months/year).  Maintenance free operation, no need for regular manual maintenance of deleting old recordings. ✓ ✓ ✓ ✓  
Remote access Via network to Satellite Manager product ✓ ✓ ✓ ✓ ✓
Multi- Agent recording Standalone operation - Local recording, replay and administration of recordings ✓ ✓ ✓ ✓  
Centralised storage, replay and administration (requires Satellite Manager) ✓ ✓ ✓ ✓ ✓
Tag calls Tag important recordings (highlighted in Red) ✓ ✓ ✓ ✓ ✓
Tag recordings already reviewed (highlighted in Green) ✓ ✓ ✓ ✓ ✓
Network
archiving		 Manual backup of agent recordings to supervisors PC or network located storage (NAS/Server/etc) -
requires Satellite Manager		 ✓ ✓ ✓ ✓ ✓
Automatic time based storing of recordings e.g. midnight each day or midnight on selected day once a
week . Requires Satellite Manager		 Under development
AGC Automatic Gain Control - selectable on/off and adjustable AGC level ✓ ✓ ✓ ✓  
Home worker compliant Staff working from home - Record their calls (securely) and when back in office the manager can download calls to central storage depository unique for each home worker.   ✓ ✓ ✓ ✓ ✓
Centralised call storage Each agent's calls are centrally stored but in separate agent folders ✓ ✓ ✓ ✓ ✓
Live streaming remote replay Fast Live streaming audio replay of recordings, no need to download the whole call audio file prior
replaying. Simply click on call and audio plays instantly.		 ✓ ✓ ✓ ✓ ✓
Items
Supplied		 1 x PhoneLink LC          
1 x PhoneLink LCUSB ✓   ✓    
1 x PhoneLink USB with USB cable   ✓   ✓  
1 x PhoneLink AMP with Power Pack          
1 x Digital Recorder model BLK2          
1 x Recording Software CD ✓ ✓ ✓ ✓ ✓
Specifications & prices are subject to change without prior notice.
 
             
             

For all CallStora Agent and CallStora Manager products shown above, you will require a computer running Microsoft Windows XP, Vista or Windows 7  (32 or 64 bit) for each installation.

 

For more information, have a look at our CallStora FAQs (Frequently Asked Questions) here.

Our General FAQs (Frequently Asked Questions) section  here

 

Not sure which of our recorders is right for you? Use your product selector below:

 

 
   
  Technology Ten is a manufacturer of phone recorders and call recording solutions.

 

 

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Our phone recorder range covers mobile phones, home phones, office pbx phones, voip phones, small office, large organisations, call centres and government. Customers around the world use our products daily for call quality, legal, business intelligence and investigative situations.   Facebook Twitter 
Our special purpose recorders are designed for eSPY, emergency, security, mining and military situations. We offer integration into your CRM or other systems and custom feature development. Call statistics and agent evaluation options provide powerful analytical insight. We also sell telephone headsets and power (UPS) systems to compliment our recording range. YouTube Blog
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